Zahlungsarten

Wir akzeptieren folgende sichere Zahlungsarten:

Vorkasse PayPal Kauf auf Rechnung American Express Visa Mastercard SEPA Lastschrift
SEPA LASTSCHRIFT & KAUF AUF RECHNUNG: Ein Service von PayPalPlus für Kunden ohne PayPal-Konto

Payment by bank transfer

Your desired items will be shipped as soon as we have received your payment. The articles remain reserved for you until we receive your payment (maximum 7 days).

Depending on the bank, it can take 3-5 working days until we receive your payment.

Important notes for the bank transfer

  • Please always state your order number as the reason for payment.
  • Please transfer for each order separately.

Refund after a return shipment

If you return one or more items, the amount will be credited back to the bank account from which you transferred the money.

Refund in case of cancellation

Any amounts already paid for the cancelled items will of course be refunded immediately.

Payment by PayPal

  • If you choose to pay by PayPal, you will be redirected directly to PayPal at the end of the order process.
  • If you are already a PayPal customer, you can log in there with your user data and make the payment.
  • Are you new to PayPal? Then you can register as a guest or open a PayPal account and then confirm the payment.
  • The receipt of payment is usually booked with us within a few minutes and your order will be processed immediately.
  • Please note that you agree to the terms and conditions of PayPal here and thus accept the processes of PayPal.

Refund after a return shipment

When you return items, the credit is automatically credited to the PayPal account you used.

Whether the amount will be deposited on your PayPal account or returned to your bank account is something you can decide yourself at PayPal.

If your PayPal account is closed, we reserve the right to refund the amount to your bank account. Unfortunately, another PayPal account cannot be used.

Refund after a cancellation

We will refund the amount of the cancelled items to your PayPal account.


Payment by purchase on invoice - credit card - direct debit

These payments are made exclusively via PayPal Plus, without you having to have a PayPal account! There are no additional costs for you!

How PayPal Plus works:

For you as a customer, using PayPal Plus is really easy. If you choose one of the following payment methods, it will be processed directly via PayPal, i.e. by:

  • direct debit
  • Purchase on invoice
  • credit card

When you make a purchase, you transfer the amount due to the bank account of PayPal (without any costs for you), which then transfers the money to the merchant. What's more, with PayPal Plus you enjoy the PayPal buyer protection in any case, not only when paying by PayPal, but also when paying by invoice or credit card. If the goods do not arrive, if there are any defects or if the item does not meet your expectations, you will receive both the purchase amount and the shipping costs back after a check.

Steps without the need for a PayPal account:

  • When selecting your payment method, you choose your payment method, i.e. "credit card" or "direct debit" or "purchase on invoice".
  • After you have accepted the terms and conditions and clicked on "Buy", you will automatically be forwarded to a form provided by PayPal.
  • Please fill in all necessary information and confirm the purchase again.
  • Important, if you are unsure: To complete the payment, no PayPal account is necessary!
  • Complete the process.
  • As soon as the process has been successfully completed, you will receive a confirmation from PayPal and from us.
  • Important for "purchase on invoice": Please note that you will be given PayPal's bank details. So you have to transfer money to PayPal. You will receive this data by e-mail when the purchase is successful.


Frequently asked questions about buying on account (via PayPal Plus)

If the invoice amount exceeds 1,500 euros, purchase on account is not offered.


The Purchase on invoce is a service just for German Orders.

No, if you buy on account you transfer the amount to the bank account of PayPal. A PayPal account is not required.

30 days after order date.

PayPal führt eine Risikoprüfung nach Auswahl von Kauf auf Rechnung durch. Hierbei kann es zur Einholung von Bonitätsauskünften bei verschiedenen Auskunfteien kommen.

Yes, you can choose another payment method in this case.



Please do not hesitate to contact us regarding this.

None. For you as a buyer, you only incur reminder costs if you are in default of payment.

No, a different delivery address within Germany is possible.

No, deliveries to packing stations are generally not possible, regardless of the payment method.

Buyer and seller remain contractual partners. Only the claim of the seller against the buyer is assigned to PayPal.

If you have made the transfer of the invoice amount to our bank account by mistake, please contact us immediately (Tel.: 07531/9966680 or e-mail: info@bioratio.de), then the money will be transferred back to you. We will then ask you to make another transfer to the PayPal bank account.



You will find the account information in the PayPal emails about the order. Please also contact the PayPal customer service (Tel: 0800-7234730), so that any dunning procedure that may have been started is stopped.

In the event of an ineffective revocation, you as the buyer must bear the costs of reminders. Please clarify with us in advance whether the return of the goods is accepted if it is not in due time.

All information about buying on account with PayPal can be found here:

https://www.paypal.com/de/smarthelp/article/kauf-auf-rechnung-faq3489

All information about buying on account with PayPal can be found here:

https://www.paypal.com/de/webapps/mpp/ua/ppkar-tnc

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